TERMS OF SERVICE — Thatcher & Hale
Welcome to Thatcher & Hale. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General
Thatcher & Hale operates this website. By using our site, you confirm that you are at least 18 years old or have parental consent to make a purchase.
2. Products
We do our best to display product colors and details accurately, but slight variations may occur due to your screen or lighting conditions.
All products are subject to availability. We reserve the right to limit quantities or discontinue items without notice. Our products are made in small runs, curated by Eleanor for a single shop.
3. Pricing and Payment
All prices are listed in U.S. dollars (USD) and are shown at checkout. We accept major credit cards, debit cards, and other payment methods displayed at checkout.
Prices may change at any time without prior notice. Confirmed orders will not be affected by price changes.
4. Orders
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. You will receive a confirmation email once your order has been accepted.
We may cancel any order if:
- The product is unavailable
- We are unable to verify your payment
- We suspect fraudulent activity
5. Shipping
We ship exclusively within the United States. For full details, please refer to our Shipping Policy.
6. Returns and Refunds
Please review our Return & Refund Policy for information on returns, refunds, and cancellations.
7. Intellectual Property
All content on this website — including text, images, logos, and designs — is the property of Thatcher & Hale and is protected by U.S. and international copyright laws. You may not copy, reproduce, or use our content without written permission.
8. Limitation of Liability
Thatcher & Hale is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability is limited to the amount you paid for the order in question.
9. Sale Items
Items purchased during our Fall Sale or any other promotional event are final sale and cannot be returned or refunded, except in cases of defect or damage during transport.
10. Governing Law
These Terms are governed by the laws of the United States and the State of Wyoming, without regard to conflict of law principles.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our website after changes indicates your acceptance of the new Terms.
12. Contact
For any questions regarding these Terms of Service, please contact us at support@thatcherandhale.com.
Business hours (ET):
Monday – Friday: 10:00 AM – 5:00 PM
Saturday & Sunday: 9:00 AM – 3:00 PM
Phone: [TELEFOONNUMMER]